Lightsource UK

T: 01952 727715     E: productions@lightsource.co.uk

Privacy Policy

What is this Privacy Policy for?

This privacy policy governs the privacy of this website and it's users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website.

Cookies are small files saved to the users computer’s hard drive that track, save and store information about the users’ interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor it's visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html ].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and it's owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if your express permission was granted when submitting any form to email process. 
Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please contact us.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by not a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will tracks the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and it's owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution with regards to their own privacy and personal details. This website, nor its owners, will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and it's owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URL's (web addresses). 

Users are advised to take caution and good judgment before clicking any shortened URL's published on social media platforms by this website and it's owners. Despite the best efforts to ensure only genuine url's are published many social media platforms are prone to spam and hacking and therefore this website and it's owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information


"Please accept my sincere thanks for all your help and pass on my thanks to your team"

"Magnificent support. Took one major area of worry completely off my shoulders and everything handled by Lightsource was totally superb. Great result, audience happy and wonderful feedback from the event Very many thanks"

"As a team we decided we wanted a video that was professionally produced to head up and share our school with a wider audience. From the outset we were confident that Lightsource Productions would deliver. "

"Thanks for all your help over the years; it has always been a pleasure working with you and the team."

"Thank you to everyone at Lightsource for the help and support for our event, we’ll be sure to recommend Lightsource in the future "

"Your input was greatly appreciated and I look forward to working with you again."

"I wouldn't hesitate to recommend Lightsource."

"The team were thorough, efficient and very quickly produced the video that we were hoping for. In fact it exceeds our expectations and was extremely good value."

"...great presentations, videos and branding…The feedback has been really positive Thank you for all your support, flexibility and delivering on time!"

"Thank you for your contribution to the success of last night’s Pride of Shropshire Awards. There was a lovely atmosphere in the room and great to see so many of our sponsors and guests enjoy their evening."

"We had a tight turnaround for the project and Lightsource delivered ahead of the deadline."

"Thank you for all your efforts and professionalism. As usual we provided tight deadlines, but you delivered to a brilliant standard with great innovation."

"Customer service was excellent – responsive, enthusiastic and easy to deal with. I would happily recommend Lightsource."

"Lightsource have helped us in three stages of development of our main hall and each time we have found them to be excellent. We now have an auditorium that seats 600 with a lighting, sound and visual projection system in place which is robust and reliable, easy to use for a variety of user groups, and of excellent quality. It really feels like they intuitively know what we are trying to achieve and therefore it does not require too much explanation."

"From the point of quotation, Lightsource was very friendly and efficient. Their non-flappable and relaxed way of working was reassuring and the results were great."

"On behalf of the team here, thanks so much once again for another brilliant stage production."

"I was pleased that the team included an intern from a local college."

"All went like clockwork and gave a really professional feel to the event."

"We have had fantastic feedback and your ability to run the event so smoothly really adds to the impact the event can have. Appreciated your humour and support, as it felt like a long few days, so thanks to yourself and also your team "

"I personally believe the conference was the best yet!"

"I wanted to let you know how pleased we were to have Rob help us with the conference - we couldn't have done it without him. He dealt with the quirky wiring at the venue really well and the DVD looked great."

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